Privacy policy | Finntrail Online Shop

FINNTRAIL understands that you care about how we use the information you gave to us. We appreciate your trust and try to store and use your information in accordance with applicable laws.
This page describes our privacy policy. When visiting  finntrail.com (the “Site”), you accept and give your consent to the practices described in this Privacy Policy notice.

The information we receive from customers helps us continually improve your shopping experience at FINNTRAIL.

Here, you can read about the information we collect from you:

WHAT INFORMATION DOES FINNTRAIL COLLECT FROM YOU?

This is the information you give us when filling in forms on our Site, by communicating with us by phone, e-mail or otherwise. It may include your name, address, e-mail address and phone number. You can refuse to provide certain information, but then you might not be able to place an order. We use the information that you provide for such purposes as communicating with you, responding to your requests, customizing future shopping for you, helping to find the right size, providing you with the delivery of the purchased items and answering your questions.

WE WILL ALSO USE THIS INFORMATION

• to carry out our obligations arising from any contracts entered into between you and us, and to provide you with the information and products that you request from us;
• to provide you with information about other goods we offer that are similar to those that you have already purchased or enquired about;
• If you are an existing customer, we will only contact you by e-mail, SMS or phone) with information about goods similar to those which were the subject of a previous sale or negotiations of a sale to you;
• to notify you about changes to our Site or service.

COOKIES

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser, permanent shopping carts for storage of items in your Shopping Cart between visits.

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

E-MAIL COMMUNICATIONS

As your subscription is on, we send you emails in order to familiarize yourself with the service, products, offers, contests we provide. If you do not want to receive the email from us, please select “unsubscribe” in the newsletter. If you do not want to receive a single letter, please use alternative ways of placing an order by writing to shop@finntrail.com.

DOES FINNTRAIL SHARE YOUR INFORMATION?

We value all the information our customers provide us with, in all cases we never sell it to anyone.
You agree that we have the right to share your personal information with companies within our group, which means our subsidiaries.

Beyond our group of companies, we may share your information with selected third parties as described below.

AGENTS

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and providing customer service. They have access to personal information needed to perform their functions, but may not use and release it for other purposes.

COMPLIANCE WITH LAWS AND PROTECTION OF FINNTRAIL AND OTHERS

We may release account and other personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to enforce or apply our terms and conditions and other agreements; or protect the rights, property, or safety of FINNTRAIL, our users, or others. This includes exchanging information with law enforcement agencies, or companies and organizations for fraud protection and credit risk reduction.

WITH YOUR CONSENT

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

WHERE WE STORE YOUR PERSONAL INFORMATION

Once we have received your information, we will use appropriate and robust procedures and security features to try to prevent unauthorized access to your information and to meet our obligations to you under Data Protection legislation. All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

CHILDREN’S PRIVACY

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.