RETURNS AND EXCHANGES
Terms and conditions
You can return the your item(s) within 14 days of the delivery date.
Item(s) must be unworn and unused, with all original tags and labels attached.
The customer is responsible for all shipping charges to FINNTRAIL.
How to initiate a return
To start a return process, complete the Returns and Exchanges Request Form below. We will send you detailed instructions via email.
The original shipping fees are non-refundable (item(s) shipped with FREE shipping will still be subject to actual shipping charges being non-refundable). We offer free shipping on exchanges.
Our dedicated team at FINNTRAIL will process your returns within 10 business days from the day we receive your package. In the case of damaged, defective, used, missing parts, or packaging damaged items, the processing time will be within 30 days of receipt of shipment.